IBM fosters many helpless technical supports in their HelpDesk system. Their support system is redundant, less efficient. [#4273030@0 -ROLIA.NET 相约加拿大网上社区 之 枫下论坛 & 枫下部落, 枫下论坛主坛 ]
IBM fosters many helpless technical supports in their HelpDesk system. Their support system is redundant, less efficient.
by
nicetomeetyou
(牛哥,来了就搭把手)
at
2008.2.19 15:23
(#4273030@0)
I once issued a bug report, they verified, responded with issue# and promised the solution would be in future release. They told me I MUST issue another ticket in order to know whether the issue# is resolved.