don't get so frustrated by the fact that someone gives you comment on this. While at the same time, take it as a positive feedback and figure out if there is anything you can improve in the future. See more inside [#3759456@0 -ROLIA.NET 相约加拿大网上社区 之 枫下论坛 & 枫下部落, 枫下论坛主坛 ]
don't get so frustrated by the fact that someone gives you comment on this. While at the same time, take it as a positive feedback and figure out if there is anything you can improve in the future. See more inside
by
wwiii
(everthing but...)
at
2007.6.22 15:33
(#3759456@0)
To me, communication is the key in all types of job. Basically , similar to the concept someone already explained, it is about getting the message out and receiving the information well. Communication is a two way process. Speaking a good or even perfect English doesn't justisfy the fact you have good communicaiton skills
there are several aspects to communication such as listening skill(which is a key and fundamental skill), influencing skill, negotiation, dealing with conflict, giving and receiving feedback, facilitation, presentation and public speaking, business writing etc.
If you have access to training (of course covered by your employer), take advantage of that. If not, borrow some books from library. The key here is to practice, practice and practice. It's a skill you can master the same way you learn how to drive a car.
There are some particular mistakes that are common among our Chinese, just name a few:
1. make your point first instead at the end. In general, we (Chinese) tend to tell a story, a long story then make a summary or a point at the end. This is always confusing to people here who in turn make the point up front and straight.
for example, if someone disagrees with what the other person says, he/she will make it clear his/her position and explains it later. On the opposite, we tend to beat around the bush by saying sth like this and that, then in the end, maybe not even make your point clear at all. I think what we usually do in China may be appropriate there, but will not be efficient here.
example: My point is blah blah blah, and here is why no. 1, 2, 3 ... therefore, to summarize, blah blah blah
2. Present the context of the conversation when you are asking the question or try ing to sell an idea.
what we often do is ask the question without giving enough information and the people you are talking to need to take some time to figure out what you are trying to say, and what is the situation.
example, the question I am going to ask is related to blah blah blah; Before we start, let me give you some context of the topic we are going to discuss etc.
ok, we all make mistakes, it's a matter of how are we going to improve. So good luck.